You may have heard of Charles Mackey (1814-1889), a Scottish poet, journalist, and author who was best known for his book, Extraordinary Popular Delusions and the Madness of Crowds. Mackey’s book, which was published in 1841, was critical of public manias, such as economic bubbles, fortune-telling, haunted houses, and other manias that were occurring at the time that he wrote his book.
There are several ugly truths about life that most of us ignore. I want to cover two of those ugly truths today. The first is that the path through life is fraught with uncertainty. The second is that by the time we’re mature adults, we have had experience with the first truth, but most of the time, we tuck it away into a deep dark corner of our minds. Then we go on with our lives behaving as though the first truth does not exist.
When I was 12 years old (1969), I experienced two events that changed the course of my life: I got my own paper route, and my mom drove me to the bank and opened a checking account in my name. The reason she opened the account was because she didn’t want the job of writing a check every week to the company that owned the newspaper, the Peoria Journal Star. When we got home from the bank, she taught me how to write checks. When the first bank statement arrived in the mail, she taught me how to reconcile the account.
I recently listened to an interview of a business consultant who said that he blames Thomas Jefferson for many of the problems in the United States, because Jefferson was the one who came up with the phrase in the Declaration of Independence that we have the right to “life, liberty, and the pursuit of happiness.” The consultant said that he had no problem with the life and liberty part of the phrase, but that Jefferson’s use of the words “pursuit of happiness” was a mistake.
When I was 12 years old, I took over a paper route delivering newspapers for the Peoria Journal Star. The route included the neighborhood that I grew up in, which consisted of several of my relatives. The first year that I had my paper route, I was pleasantly surprised when I received gifts from several of my customers during the Christmas season.
I fired another client last week. The reason I used the word “another” is because I’ve fired more clients this year than I fired in the previous three years. At my age (62), I no longer have the patience to put up with the whining and abuse that I receive from some of my clients. I can put up with a lot, but there’s a point when a switch in my head goes off and my attitude toward a client shifts to such an extent that I put an end to our relationship.
During the early 1980s, I read an article about a woman from the Soviet Union who had visited Washington, D.C. The woman was the wife of a top official in the Communist Government of the Soviet Union. While she was in Washington, D.C., the woman and some of her female friends from the Soviet Union were given a tour of several buildings and monuments. When they toured the Capitol Building, she said, “Ours is better.” When she saw the Washington Monument, she said, “Ours is better.” She made the same comment when she saw the Lincoln Memorial, the National Cathedral, and several other landmarks in Washington, D.C.
About 15 years ago, I hired a woman — I’ll call her “Jill” — whose primary job was to assist me with marketing my law firm. One of her duties was to talk on the phone with new potential clients, discuss their situation with them, and if appropriate, schedule an appointment for me to meet with them. Jill was blessed with several gifts. She was outgoing, energetic, enthusiastic, a great conversationalist, and was good at building relationships. She had previously worked as a sales representative and was also a Mary Kay Cosmetics representative who was accustomed to selling to other women.
Last September, Weight Watchers announced that it was changing its name from Weight Watchers to WW. The announcement stated that the new name was a reflection of the company’s current focus on overall health and wellness. The CEO of Weight Watchers, Mindy Grossman, said that the company remained “committed to always being the best weight management program on the planet,” but she emphasized that they were committed to focusing more on healthier eating, exercising, and meditation.