I grew up in the country in a family neighborhood that included seven families. My grandparents lived next door to my parents, and all of the other families in the neighborhood were made up of my aunts, uncles, and cousins. One of the uncles was my dad’s brother, Bill Williams. His house was located next to a wooded area where he would sometimes hunt for rabbits and quail. Uncle Bill loved hunting so much, he set up a little “gun shop” in his basement where he could re-fill his own shotgun shells.
Two weeks ago in my article, The Wrong Way To Apologize, I gave you four examples of apologies that, in my opinion, were not genuine apologies. In last week’s article, A Genuine Apology, I told you about a recent experience I had where I ended up apologizing to a hotel clerk for the way I treated her after she was not able to fulfill a commitment that was made to me by another employee of the hotel.