A few years ago, one of my relatives called my office to discuss an urgent legal matter. For the purpose of this article, I’m going to call him “James.” When James called, my receptionist told him that I was in court and that she would give me a message to call him when I returned to the office. James asked the receptionist for my cell phone number. She told him that I did not always carry a cell phone and that she was not allowed to give out the number. She assured him that the best way to reach me would be through my office.