Celebrity Endorsements of Products

November 6, 2021

Where Are You on the Approachability Index?

I periodically receive a letter or email from someone who has never communicated with me but has written to me because he wants to complain about something I wrote. He usually starts out by saying that he has been reading my articles for a while and that he sometimes agrees with me. Then he drops the hammer on me by complaining about a topic I wrote about.

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