Criticism

February 17, 2018

The Challenge of Being in a Service Business

Last month, on January 21, 2018, I celebrated the 35th anniversary of the opening my law practice. I graduated from law school in May 1982, and received my license to practice law in November 1982. Two months later, on January 21, 1983, I rented an office from an established Peoria attorney.

Nine years later (1992), I hired my first associate attorney. At that time, I was 35 years old. The attorney that I hired was 10 years younger than me, and had just graduated from law school.

At the time that I hired the attorney, I had an office manager, two full-time secretaries, a full-time receptionist, and a part-time secretary. Hiring an attorney was a big step for me, and I didn’t feel as though I knew enough about running a business to continue to move forward without some assistance.

The same year that I hired the attorney, I signed a contract with Gerber Business Development Corporation to provide me with coaching on how to properly run and grow my business. I had committed to paying the attorney a large salary and I didn’t want to make any catastrophic mistakes in managing and growing my law firm.

I found out about the Gerber company when I read a book that was written by its founder, Michael Gerber. The title of the book was, The E-Myth: Why Most Small Businesses Don’t Work and What to Do About It. What Gerber said in his book about small businesses in America hit a raw nerve with me.

I had previously represented several business clients who had done well for a while and then, for one reason or another, had made mistakes that caused their businesses to fail. I had also handled several bankruptcies for individuals who had failed in their own businesses. Many of the businessmen that Gerber wrote about in his book reminded me of my own clients and their failure to succeed in their businesses.

February 10, 2018

The Death of a Special Christ-Like Priest

Georgette and I met on August 4, 1978, when we were both 21 years old. We were married in June 1980, while I was on break from law school. Ten months later, in March 1981, we had our first child, Harry. I graduated from law school in May of the following year.

We moved back to Peoria during the summer of 1982. At that time, Georgette was pregnant with our second child, Anna. I started my law practice in January 1983, and Anna was born the following month. We had our third child, Maria, 13 months later, in March 1984. When Maria was born, I was 26 years old.

It was during this period of time that my mom and my sister Colleen started commenting about how I had become too serious and I needed to lighten up. Colleen is a year and a half younger than me, and of my eight sisters, she was the one I was closest to while we were growing up.

When my mom and sister told me that I had become too serious, I hadn’t realized that my behavior had changed from the young, carefree guy who liked to have a good time and tease other people to an older guy who felt overwhelmed by the burdens of life.

But I wasn’t bothered by their comments about my being too serious. To me, that was what responsible adults did — they grew up and did their best to care for and support their families. In some respects, my mom and my sister were correct. My newfound responsibilities made me feel overwhelmed. At times, I felt as though I was doing well just to keep my head above water. Georgette and I had three babies in three years — Maria was born on Harry’s third birthday — and I was doing my best to support my family while managing my law practice.

Now, more than 30 years later, Georgette and I have 13 grandchildren, with three more on the way. I’m still serious, but I’m having more fun now than I’ve had in years. I’ve given myself permission to lighten up and revert to my childhood when I’m around my grandchildren. Their parents sometimes get irritated with me because they think I get their children riled up too much. But that’s OK with me, because I’m finally able to do what my mom and my sister wanted me to do all those years ago.

February 3, 2018

A Dream & The Greatest Showman

I recently joined my wife and some of our children at a local theater to see the movie, The Greatest Showman. The movie is a musical about the life of P.T. Barnum. It begins when Barnum is a boy. He is the son of a poor tailor who does work for a wealthy man. The man looks down on Barnum and his father, because of their lower-class status.

Barnum is a fun-loving boy who is infatuated with the wealthy man’s daughter. The man knows that Barnum likes his daughter and makes it clear to Barnum that he’ll never be good enough for her. After that, the daughter is sent to finishing school for several years. While she is away at school, she and Barnum continue to keep in contact by writing letters to each other.

Years later, when the daughter returns home from school, she is reunited with Barnum. They end up getting married and starting a family. After borrowing money from a local bank, Barnum buys an old museum building in downtown Manhattan. He then sets up Barnum’s American Museum, which showcases wax figures.

After struggling to make his new business work, Barnum’s children tell him that instead of featuring wax figures, he needs to have characters who are “alive.” Barnum likes the idea and begins searching for and hiring “freaks” to serve as performers. As he is rounding up his new cast of characters, Barnum sings the unique and mesmerizing song, Come Alive.

As Barnum’s new show gains popularity in New York, a reporter for the New York Herald is highly critical of Barnum and his “freak show.” The reporter’s columns about Barnum and his show stir up trouble among certain people in the community, including the upper-class members of the community.

To enhance his reputation with the upper-class, Barnum convinces Philip Carlisle, a local playwright from a wealthy family, to join him in his business. To raise Barnum’s status, Carlisle arranges a trip to Europe for Barnum and his cast of characters to meet Queen Victoria.

January 27, 2018

Why is That Church in a Music Video?

I’ve written before about how I was involved in music during my high school and college years. When I was a senior in high school, I formed a barbershop quartet with three of my friends. I did the same thing in college. While my high school quartet had a limited number of performances, my college quartet performed at several community functions and events.

I’ve always been a big fan of quartets and other a cappella groups. One of the groups that I currently pay attention to is Home Free, an American a cappella singing group that consists of five young men. Home Free got its big break in 2013, when it won a competition on the NBC television show, The Sing-Off. The grand prize that year was $100,000, plus a recording contract with Sony.

Last month, Home Free performed at the Peoria Civic Center. Georgette and I attended the show with some friends. My favorite Home Free song is How Great Thou Art. The music video of the song is posted on YouTube. The video has generated more than 13 million views.

In the video, the group is standing on a hill that is surrounded by several hundred acres of land. The scenery in the background includes cascading slopes and mountains. The beautiful harmony of the group is matched by the gorgeous land that surrounds them. The only building in the video is a small country church, which shows up in a field near the end of the video.

I have the video saved on an iPad that sits on a stand on my bathroom counter. Ordinarily, when I’m in the bathroom in the morning getting ready for work, I use the iPad to play educational, self-improvement, or religious recordings. In the evening while I’m getting ready for bed, I usually use the iPad to listen to music.

My son, Harry, and his wife Kathryn live about five minutes away from where my wife and I live. Because they live so close to us, they’re able to stop by our house to visit on a regular basis. Whenever they stop by for a visit, their two oldest sons, Harry and Liam, immediately start looking around the house for me. Harry is 5 years old and Liam is 3 years old.

January 20, 2018

Why Is It So Hard To Practice Patience?

It doesn’t happen very often, but every once in a while, I complain directly to God about something that’s bothering me. Last week, my frustration with an ongoing issue finally got to the point that one of my thoughts went up to God in the form of a question: Why can’t you just have an angel appear to me in a dream and tell me what to do? I’m tired of playing these cat and mouse games where I’m always struggling to try to figure out what I should do.

Of course, I immediately felt guilty about addressing God in this manner. Who did I think I was? A prophet? King Solomon? Saint Joseph?

But I get extremely frustrated at times, because while I want to do the right thing, I often feel as though I need specific direction from God. Although I’ve always been good at solving problems, I don’t like it when I have to wait on God to reveal pieces of the puzzle that are needed to solve the problem I’m struggling with.

I’m convinced that one of the primary reasons God operates this way is to teach me the virtues of humility and patience. If He sent an angel to tell me how to solve my problems, I wouldn’t need to learn and practice humility and patience. I would simply wait for instructions from the angel and then take credit for being a special child of God.

Most of us fail to realize that in order to really be humble, we must first suffer humiliations. And we must accept whatever humiliations that come our way with love and gratitude. While humility is the most important of all virtues, the virtue of patience has to be among the top five virtues. Why? Because it’s so difficult to put into practice.

Last week, I wrote about the three grades of patience, which are, to bear difficulties without interior complaint, to use hardships to make progress in virtue, and to desire the cross and afflictions out of love for God and accept them with spiritual joy. It would be impossible to put the three grades of patience into practice if we were to try to do it without God’s assistance.

January 13, 2018

The Difficulties That Arise After Years of Marriage

Last week, I wrote about a couple who was having financial problems because of the husband’s inability to work. Here’s what I wrote at the end of the article:
I’ve been a lawyer for more than 35 years. I’ve dealt with hundreds of couples who, after years of marriage, are facing an unexpected crisis. You would think that after being married for 20 or more years, married couples would be more patient and forgiving of each other than they were when they were newly married. But that’s usually not the case. The fact that they’ve spent years together seems to somehow inhibit their ability to practice real patience and forgiveness toward each other.

Instead of being patient and forgiving, they’re extremely frustrated and angry with each other. Why?

When couples get married, there’s always great hope for the future. With that hope comes the expectation that they will be able to work out all their problems. There is also an expectation that they will someday be able to overcome whatever bad habits or deficiencies they have.

Unfortunately, as each year passes, nothing really changes. Husbands and wives stop making the effort that is required to please each other. It’s almost as if they’ve been through too much together. They’re worn out and exhausted. They’ve run out of patience.

I’ve written before about a saying that is common in the business world: “Familiarity breeds contempt.” This saying stands for the proposition that the more familiar you are with a person, the more contemptible that person becomes.

Over time, as people in the business world become more familiar with each other, their defects and weaknesses become more evident. They are exposed to and become tired of each other’s excuses, bad habits, broken promises, lack of respect, mood swings, angry outbursts, and lack of appreciation. Before long, their patience wears thin, and the slightest infraction causes them to treat each other with contempt.

January 6, 2018

Something Married Couples Face After Years of Marriage

Last week, I had an appointment with a man — I’ll call him Jim — who hired me eight months ago to represent him on a personal injury case. As usual, Jim brought his wife with him to the appointment. I’ve met with Jim and his wife on four occasions over the past eight months. Jim was injured when a large truck disregarded a stop sign and collided with his vehicle in the middle of an intersection. Because of his injuries, Jim has not been able to return to work. He’s been without an income for eight months.

Jim and his wife are in their late 30s. He’s a skilled tradesman who has been a member of a trade union for more than 20 years. Jim has never had any problem finding work, primarily because he is willing to travel to other states to work, when necessary. Since the accident, Jim’s financial situation has become progressively worse. He has had to borrow money to support his wife and children, and he also recently cashed in part of his retirement, so he could keep up with his bills.

Prior to the accident, Jim’s wife did not work outside the home. A few months after the accident, she felt that she had no other choice but to get a job, so she applied for and secured a job at a local business.

Each of the times I’ve met with Jim, he’s been upbeat and happy. He’s an intelligent, good-natured person who likes to talk and tell stories. His wife has come to all his appointments and has always been courteous and friendly — until last week.

Last week, when I entered the conference room to meet with them, Jim was the same as he’s always been, but his wife was quiet and had an angry look on her face. Her demeanor indicated to me that she and Jim either argued on the way to my office, or she was fed up with his situation.

I talked to Jim about his condition and he indicated to me that he was still receiving physical therapy three times a week. He said that he probably wasn’t going to be able to return to work for at least another 10 to 12 months. He told me that before the accident, he worked at the same trade for 20 years.

December 30, 2017

What Did Mary Really Know?

Every year during the Christmas Season, there are articles published that are critical of the song, Mary Did You Know. As expected, in early December, Fr. Robert McTeigue, SJ, published an article with the title, “The Problem With ‘Mary Did You Know.’” In the article, Fr. McTeigue criticized the following lyrics: “Did you know that your Baby Boy has come to make you new? This Child that you delivered will soon deliver you.”

Fr. McTeigue’s complaint was that the lyrics imply that Mary was a sinner who needed to be delivered from her sins. This is contrary to Catholic doctrine which states that Mary was preserved free from all stain of original sin from the moment of her immaculate conception, which allowed her to be a pure vessel in which the Son of God could be conceived and born without ever having come into contact with sin.

Another article that was published before Christmas stated that the song implies that Mary was not fully aware that she was the mother of God. The article went on to say that anyone who is familiar with the Bible knows that Mary possessed knowledge that she was the Mother of God, not only because of the Angel Gabriel’s announcement (Luke 1:26-56), but also because of her “song of praise” — known as “The Magnificat” — which indicated that she was aware of her role in the salvation of mankind. Here are the first two sentences of the Magnificat:

My soul magnifies the Lord, and my spirit rejoices in God my Savior, for he has looked with favor on the lowliness of his handmaid. For behold, from henceforth all generations shall call me blessed; for he who is mighty, has done great things for me and holy is his name. (Luke 1:46-49)

Whenever I read anything about the life of Mary, I think about a book that I read in the early 1980s, while I was in law school. The title of the book was, The Life of The Blessed Virgin Mary. The content for the book was taken from the recorded visions of the well-known 19th-century Catholic mystic, Venerable Anne Catherine Emmerich (1774 – 1824).

February 10, 2018

The Death of a Special Christ-Like Priest

Georgette and I met on August 4, 1978, when we were both 21 years old. We were married in June 1980, while I was on break from law school. Ten months later, in March 1981, we had our first child, Harry. I graduated from law school in May of the following year.

We moved back to Peoria during the summer of 1982. At that time, Georgette was pregnant with our second child, Anna. I started my law practice in January 1983, and Anna was born the following month. We had our third child, Maria, 13 months later, in March 1984. When Maria was born, I was 26 years old.

It was during this period of time that my mom and my sister Colleen started commenting about how I had become too serious and I needed to lighten up. Colleen is a year and a half younger than me, and of my eight sisters, she was the one I was closest to while we were growing up.

When my mom and sister told me that I had become too serious, I hadn’t realized that my behavior had changed from the young, carefree guy who liked to have a good time and tease other people to an older guy who felt overwhelmed by the burdens of life.

But I wasn’t bothered by their comments about my being too serious. To me, that was what responsible adults did — they grew up and did their best to care for and support their families. In some respects, my mom and my sister were correct. My newfound responsibilities made me feel overwhelmed. At times, I felt as though I was doing well just to keep my head above water. Georgette and I had three babies in three years — Maria was born on Harry’s third birthday — and I was doing my best to support my family while managing my law practice.

Now, more than 30 years later, Georgette and I have 13 grandchildren, with three more on the way. I’m still serious, but I’m having more fun now than I’ve had in years. I’ve given myself permission to lighten up and revert to my childhood when I’m around my grandchildren. Their parents sometimes get irritated with me because they think I get their children riled up too much. But that’s OK with me, because I’m finally able to do what my mom and my sister wanted me to do all those years ago.

February 3, 2018

A Dream & The Greatest Showman

I recently joined my wife and some of our children at a local theater to see the movie, The Greatest Showman. The movie is a musical about the life of P.T. Barnum. It begins when Barnum is a boy. He is the son of a poor tailor who does work for a wealthy man. The man looks down on Barnum and his father, because of their lower-class status.

Barnum is a fun-loving boy who is infatuated with the wealthy man’s daughter. The man knows that Barnum likes his daughter and makes it clear to Barnum that he’ll never be good enough for her. After that, the daughter is sent to finishing school for several years. While she is away at school, she and Barnum continue to keep in contact by writing letters to each other.

Years later, when the daughter returns home from school, she is reunited with Barnum. They end up getting married and starting a family. After borrowing money from a local bank, Barnum buys an old museum building in downtown Manhattan. He then sets up Barnum’s American Museum, which showcases wax figures.

After struggling to make his new business work, Barnum’s children tell him that instead of featuring wax figures, he needs to have characters who are “alive.” Barnum likes the idea and begins searching for and hiring “freaks” to serve as performers. As he is rounding up his new cast of characters, Barnum sings the unique and mesmerizing song, Come Alive.

As Barnum’s new show gains popularity in New York, a reporter for the New York Herald is highly critical of Barnum and his “freak show.” The reporter’s columns about Barnum and his show stir up trouble among certain people in the community, including the upper-class members of the community.

To enhance his reputation with the upper-class, Barnum convinces Philip Carlisle, a local playwright from a wealthy family, to join him in his business. To raise Barnum’s status, Carlisle arranges a trip to Europe for Barnum and his cast of characters to meet Queen Victoria.

January 13, 2018

The Difficulties That Arise After Years of Marriage

Last week, I wrote about a couple who was having financial problems because of the husband’s inability to work. Here’s what I wrote at the end of the article:
I’ve been a lawyer for more than 35 years. I’ve dealt with hundreds of couples who, after years of marriage, are facing an unexpected crisis. You would think that after being married for 20 or more years, married couples would be more patient and forgiving of each other than they were when they were newly married. But that’s usually not the case. The fact that they’ve spent years together seems to somehow inhibit their ability to practice real patience and forgiveness toward each other.

Instead of being patient and forgiving, they’re extremely frustrated and angry with each other. Why?

When couples get married, there’s always great hope for the future. With that hope comes the expectation that they will be able to work out all their problems. There is also an expectation that they will someday be able to overcome whatever bad habits or deficiencies they have.

Unfortunately, as each year passes, nothing really changes. Husbands and wives stop making the effort that is required to please each other. It’s almost as if they’ve been through too much together. They’re worn out and exhausted. They’ve run out of patience.

I’ve written before about a saying that is common in the business world: “Familiarity breeds contempt.” This saying stands for the proposition that the more familiar you are with a person, the more contemptible that person becomes.

Over time, as people in the business world become more familiar with each other, their defects and weaknesses become more evident. They are exposed to and become tired of each other’s excuses, bad habits, broken promises, lack of respect, mood swings, angry outbursts, and lack of appreciation. Before long, their patience wears thin, and the slightest infraction causes them to treat each other with contempt.

December 9, 2017

Managing Your Anger

One of the ten principal virtues of the Blessed Virgin Mary was “continual mental prayer.” During her life, the Blessed Mother was constantly in tune with God’s will. Every morning she woke up thinking about God, she thought about Him continually throughout the day, and she went to bed thinking about Him. She was “the new Eve,” who possessed the same preternatural gifts that Adam and Eve possessed before they sinned.

As a reminder, in addition to an immortal soul, God gave our first parents, Adam and Eve, the preternatural gifts of integrity, bodily immortality, and infused knowledge. The definition of preternatural is “that which is beyond the natural but is not strictly supernatural.”

The preternatural gift of integrity (the absence of concupiscence) gave Adam and Eve the natural ability to control their desires and passions. Although they could be tempted from outside forces, they could not be tempted from within. The preternatural gift of bodily immortality meant that Adam and Eve possessed bodies that would never die. The preternatural gift of infused knowledge meant that they did not have to study, work, or sacrifice to obtain knowledge. They were created with some knowledge of God and complete knowledge of the secular world.

It was the first sin of Adam and Eve that destroyed the preternatural gifts of integrity, bodily immortality, and infused knowledge. From then on, every person who has come into existence has been conceived without the preternatural gifts, except for the Blessed Virgin Mary. Because of the direct intervention of the Holy Spirit, the Mother of God was conceived in her mother’s womb without sin; therefore, from the moment of conception, she possessed the preternatural gifts of integrity, bodily immortality, and infused knowledge.

August 26, 2017

Excuses, Deadlines, and Commitments

Earlier this year, I hired a man who is an expert at optimizing websites for local Google search results. I agreed to pay him $900 per month to optimize my website at PeoriaInjuryLawCenter.com. For the purpose of this article, I’m going to call him “Jim.”

Everything went well during the first few months of working with Jim, but then his performance started slipping. At one point, he failed to get an important project done because the person he assigned it to was sick and “had other things come up” that prevented her from working on the project. He emailed me and explained the reasons that the work didn’t get done.

I responded to his email by stating that his “reasons” were nothing more than excuses and that he should have done the work himself or assigned it to someone else. He was highly offended by my email and found it hard to believe that I would question his integrity and accuse him of making excuses. Despite his irritation with me, he redeemed himself by quickly completing the project.

Last month, I had a conference call with Jim and we decided that he would create several new pages for my website that would highlight certain types of cases that I handle. At the beginning of this month, I asked him to provide me with a timeline for getting the pages completed. He responded by telling me that he thought he could get the pages done within two weeks, but he wasn’t sure because he had to be in the right frame of mind to write the pages.

I waited two and a half weeks and then I emailed him and asked if he was going to be able to get the pages completed by the end of the month. Several emails were then exchanged between us in which he refused to commit to a date that he would have the pages completed. Here are the final emails that were exchanged between us:

July 15, 2017

Lessons From An Immigrant Entrepreneur

You may have heard of Gary Vaynerchuk. He was born in the Soviet Union in 1975, and his parents immigrated to the United States in 1978. Gary’s nine-member family started out in a studio apartment in New York and later moved to New Jersey. After arriving in New Jersey, Vaynerchuk’s father, Sasha, purchased a local liquor store.

As a boy, Vaynerchuk set up a lemonade stand and quickly turned it into a franchise that ended up generating thousands of dollars in revenue. He also bought, sold, and traded baseball cards. He quickly figured out a way to corner the market for baseball cards in the area where he lived, which resulted in several thousand dollars of profit.

At the age of 14, Vaynerchuk was forced to end his entrepreneurial endeavors and begin working for the family business. He pleaded with his father to let him continue operating his own businesses, but failed to convince his father that he was better off on his own.

While being paid an hourly wage that was much less than what he earned on his own, Vaynerchuk learned the family business from the ground up. After graduating from college in 1999, he took over the day-to-day operations of the business. He renamed the store from Shopper’s Discount Liquors to Wine Library and began advertising online and building relationships with his customers through weekly emails. He grew annual sales from 4 million to 45 million in five years.

Today, Vaynerchuk is worth more than $160 million. His marketing agency, VaynerMedia, employs 700 people and grosses more than $100 million a year. He has written four New York Times bestsellers and was an early investor in Uber, Birchbox, Snapchat, Facebook, Twitter, and Tumblr.

A recent article in Entrepreneur magazine described a typical day for Vaynerchuk. Among the numerous things he does to manage his time and grow his business, I picked out three that I believe are critical to his success.

January 7, 2017

Image Suicide – One of the Keys to Happiness

happiness-responsible-for-ownDuring the fall semester of my senior year in high school (1974), a group of girls from my class got together and organized several dances. The dances were in the school cafeteria and occurred after the football games. I attended the first dance with a couple of my friends.

The only boys who were dancing were the ones who had girlfriends, and a few stragglers who didn’t know how to dance, but got out on the dance floor anyway and did stupid things to get attention, like roll around on the floor and bounce around on their bellies like they were dolphins jumping in and out of the water.

The rest of the boys who attended the dance were lined up against the walls of the cafeteria visiting with each other and watching what was occurring on the dance floor. I was one of those boys. Most of the girls who didn’t have boyfriends got up and danced with each other.

About halfway through the evening, I looked at one of my friends and said, “We need to ask some girls to dance and get out on the dance floor and have some fun.” He replied that he wasn’t ready to dance yet. I responded by saying, “We didn’t come here to stand around and watch everybody else have a good time. Come on, let’s get out there and have some fun.”

He responded by saying, “I don’t know how to dance.” I replied, “I don’t either, but it doesn’t matter. Nobody’s going to be looking at us while we’re dancing. They’re all worried about how they look on the dance floor. All their attention is focused on themselves. So come on. If they can do it, we can do it.”

He refused to cooperate with me, so I walked over to a girl and asked her to dance. She said yes. I danced the rest of the evening, while my friends continued to stand around and watch. After that, I went to several of the other dances and danced while most of my male classmates stood around and watched everyone else have a good time.

May 7, 2016

Responding to a Raging Critic

criticLast week I received a letter from a man who felt compelled to put me in my place. One of his comments pertained to my recent article, A Gunfighter Rides Into Peoria. In that article, I described what happened during a recent trial that I was involved in. Here’s what the man said about my article:

[Y]ou disparaged the character of a fellow attorney by stating that he didn’t care about his client and only cared about money … only the wonderful lawyer Mr. Williams cares about his clients. And then you go on to write about humility! Again, what would Jesus say? “Woe to you lawyers also! For you load people with burdens hard to bear, and you yourselves do not touch the burdens with one of your fingers.” (Luke 11:46)

The man obviously misread what I had written. It was not a fellow attorney that I said did not care about his client. It was a neurosurgeon from Rockford, Illinois, who was hired as an “expert witness” to testify against my client. The neurosurgeon was the person who I claimed did not care about my client and only cared about the money he was being paid to testify.

Later in his letter, the man wrote about some “unscrupulous lawyers” who mistreated him and his family members. He then implied that I needed to work on my “narcissism” and closed his letter by stating, “Thank you and I look forward to hearing from you.”

I’m not sure why he’s looking forward to hearing from me, considering the fact that he sent a letter that was dripping with sarcasm and contempt toward me.

I periodically receive letters from people who are upset about something I’ve written. The people who write the letters usually fall into one of the following three categories:

  1. Irritation. There are occasions when a person is irritated about something I’ve written and wants to either correct me or give me an opinion as to why I was wrong about what I wrote. Usually the person is courteous and respectful in the way he or she communicates with me.
  2. Anger. When a person is angry with me about something I’ve written, the person is usually more aggressive in the way he or she criticizes me. The person usually expresses an opinion as to why I’m wrong and then proceeds to tell me what I should have written.
  3. Rage. When a person is outraged by something I’ve written, in addition to aggressively stating why I was wrong about what I wrote, the person launches into a personal attack against me by questioning my motives and attacking my character.

The definition of “rage” is “a strong feeling of anger that is difficult to control” or “a sudden expression of violent anger.” In my opinion, the man who sent the letter to me that I quoted from above was in a state of rage when he wrote the letter.

August 22, 2015

From Whiner to Winner

WinnersLast week, I wrote about how I was able to convince a prosecuting attorney to agree to reduce a felony charge to a misdemeanor for a client who had been accused of committing a serious crime. The attorney accused me of being a whiner when I refused to stop pushing him to work with me. In the end, I got what I wanted; he agreed to reduce the charge.

I had forgotten about the incident with the prosecuting attorney until I heard an audio recording of an interview with Donald Trump. The interview was conducted by Chris Cuomo and was posted on the CNN website. Here’s the exchange that took place between Cuomo and Trump:

CUOMO: Rich Lowry says that you’re the most fabulous whiner in the world. And you’ve shown that if you were to sit across from Putin, or Mexico, or the Middle East leaders, that as soon as they said something you didn’t like you would become a whiner and snipe-y, and you’d start attacking them as losers, and not get anything done. What do you say to that?

TRUMP: I am the most fabulous whiner. I do whine, because I want to win. I’m not

happy —

CUOMO: Are whiners winners?

TRUMP: — and I’m a whiner and I keep whining and whining until I win, and I’m gonna win for the country and I’m gonna make our country great again.

CUOMO: How do you work with government?

TRUMP: Chris, I’ve been better at working with government.

CUOMO: You can’t just come back at everybody when they insult you!

TRUMP: Hey, Chris? I’m worth more than $10 billion!

If you’ve been paying any attention to Trump’s presidential campaign, you’ve probably noticed that he is a master at diffusing criticism and then turning the criticism to his advantage. He has two primary techniques that he uses to deal with criticism.

The first technique he uses to respond to criticism is that he immediately acknowledges that the critical comment is correct, and then he goes on to boldly and confidently proclaim that what he was criticized for is actually a great strength that can be used to his advantage and to the advantage of the American people.

Contact