Personal Growth

February 17, 2018

The Challenge of Being in a Service Business

Last month, on January 21, 2018, I celebrated the 35th anniversary of the opening my law practice. I graduated from law school in May 1982, and received my license to practice law in November 1982. Two months later, on January 21, 1983, I rented an office from an established Peoria attorney.

Nine years later (1992), I hired my first associate attorney. At that time, I was 35 years old. The attorney that I hired was 10 years younger than me, and had just graduated from law school.

At the time that I hired the attorney, I had an office manager, two full-time secretaries, a full-time receptionist, and a part-time secretary. Hiring an attorney was a big step for me, and I didn’t feel as though I knew enough about running a business to continue to move forward without some assistance.

The same year that I hired the attorney, I signed a contract with Gerber Business Development Corporation to provide me with coaching on how to properly run and grow my business. I had committed to paying the attorney a large salary and I didn’t want to make any catastrophic mistakes in managing and growing my law firm.

I found out about the Gerber company when I read a book that was written by its founder, Michael Gerber. The title of the book was, The E-Myth: Why Most Small Businesses Don’t Work and What to Do About It. What Gerber said in his book about small businesses in America hit a raw nerve with me.

I had previously represented several business clients who had done well for a while and then, for one reason or another, had made mistakes that caused their businesses to fail. I had also handled several bankruptcies for individuals who had failed in their own businesses. Many of the businessmen that Gerber wrote about in his book reminded me of my own clients and their failure to succeed in their businesses.

February 10, 2018

The Death of a Special Christ-Like Priest

Georgette and I met on August 4, 1978, when we were both 21 years old. We were married in June 1980, while I was on break from law school. Ten months later, in March 1981, we had our first child, Harry. I graduated from law school in May of the following year.

We moved back to Peoria during the summer of 1982. At that time, Georgette was pregnant with our second child, Anna. I started my law practice in January 1983, and Anna was born the following month. We had our third child, Maria, 13 months later, in March 1984. When Maria was born, I was 26 years old.

It was during this period of time that my mom and my sister Colleen started commenting about how I had become too serious and I needed to lighten up. Colleen is a year and a half younger than me, and of my eight sisters, she was the one I was closest to while we were growing up.

When my mom and sister told me that I had become too serious, I hadn’t realized that my behavior had changed from the young, carefree guy who liked to have a good time and tease other people to an older guy who felt overwhelmed by the burdens of life.

But I wasn’t bothered by their comments about my being too serious. To me, that was what responsible adults did — they grew up and did their best to care for and support their families. In some respects, my mom and my sister were correct. My newfound responsibilities made me feel overwhelmed. At times, I felt as though I was doing well just to keep my head above water. Georgette and I had three babies in three years — Maria was born on Harry’s third birthday — and I was doing my best to support my family while managing my law practice.

Now, more than 30 years later, Georgette and I have 13 grandchildren, with three more on the way. I’m still serious, but I’m having more fun now than I’ve had in years. I’ve given myself permission to lighten up and revert to my childhood when I’m around my grandchildren. Their parents sometimes get irritated with me because they think I get their children riled up too much. But that’s OK with me, because I’m finally able to do what my mom and my sister wanted me to do all those years ago.

February 3, 2018

A Dream & The Greatest Showman

I recently joined my wife and some of our children at a local theater to see the movie, The Greatest Showman. The movie is a musical about the life of P.T. Barnum. It begins when Barnum is a boy. He is the son of a poor tailor who does work for a wealthy man. The man looks down on Barnum and his father, because of their lower-class status.

Barnum is a fun-loving boy who is infatuated with the wealthy man’s daughter. The man knows that Barnum likes his daughter and makes it clear to Barnum that he’ll never be good enough for her. After that, the daughter is sent to finishing school for several years. While she is away at school, she and Barnum continue to keep in contact by writing letters to each other.

Years later, when the daughter returns home from school, she is reunited with Barnum. They end up getting married and starting a family. After borrowing money from a local bank, Barnum buys an old museum building in downtown Manhattan. He then sets up Barnum’s American Museum, which showcases wax figures.

After struggling to make his new business work, Barnum’s children tell him that instead of featuring wax figures, he needs to have characters who are “alive.” Barnum likes the idea and begins searching for and hiring “freaks” to serve as performers. As he is rounding up his new cast of characters, Barnum sings the unique and mesmerizing song, Come Alive.

As Barnum’s new show gains popularity in New York, a reporter for the New York Herald is highly critical of Barnum and his “freak show.” The reporter’s columns about Barnum and his show stir up trouble among certain people in the community, including the upper-class members of the community.

To enhance his reputation with the upper-class, Barnum convinces Philip Carlisle, a local playwright from a wealthy family, to join him in his business. To raise Barnum’s status, Carlisle arranges a trip to Europe for Barnum and his cast of characters to meet Queen Victoria.

January 27, 2018

Why is That Church in a Music Video?

I’ve written before about how I was involved in music during my high school and college years. When I was a senior in high school, I formed a barbershop quartet with three of my friends. I did the same thing in college. While my high school quartet had a limited number of performances, my college quartet performed at several community functions and events.

I’ve always been a big fan of quartets and other a cappella groups. One of the groups that I currently pay attention to is Home Free, an American a cappella singing group that consists of five young men. Home Free got its big break in 2013, when it won a competition on the NBC television show, The Sing-Off. The grand prize that year was $100,000, plus a recording contract with Sony.

Last month, Home Free performed at the Peoria Civic Center. Georgette and I attended the show with some friends. My favorite Home Free song is How Great Thou Art. The music video of the song is posted on YouTube. The video has generated more than 13 million views.

In the video, the group is standing on a hill that is surrounded by several hundred acres of land. The scenery in the background includes cascading slopes and mountains. The beautiful harmony of the group is matched by the gorgeous land that surrounds them. The only building in the video is a small country church, which shows up in a field near the end of the video.

I have the video saved on an iPad that sits on a stand on my bathroom counter. Ordinarily, when I’m in the bathroom in the morning getting ready for work, I use the iPad to play educational, self-improvement, or religious recordings. In the evening while I’m getting ready for bed, I usually use the iPad to listen to music.

My son, Harry, and his wife Kathryn live about five minutes away from where my wife and I live. Because they live so close to us, they’re able to stop by our house to visit on a regular basis. Whenever they stop by for a visit, their two oldest sons, Harry and Liam, immediately start looking around the house for me. Harry is 5 years old and Liam is 3 years old.

January 20, 2018

Why Is It So Hard To Practice Patience?

It doesn’t happen very often, but every once in a while, I complain directly to God about something that’s bothering me. Last week, my frustration with an ongoing issue finally got to the point that one of my thoughts went up to God in the form of a question: Why can’t you just have an angel appear to me in a dream and tell me what to do? I’m tired of playing these cat and mouse games where I’m always struggling to try to figure out what I should do.

Of course, I immediately felt guilty about addressing God in this manner. Who did I think I was? A prophet? King Solomon? Saint Joseph?

But I get extremely frustrated at times, because while I want to do the right thing, I often feel as though I need specific direction from God. Although I’ve always been good at solving problems, I don’t like it when I have to wait on God to reveal pieces of the puzzle that are needed to solve the problem I’m struggling with.

I’m convinced that one of the primary reasons God operates this way is to teach me the virtues of humility and patience. If He sent an angel to tell me how to solve my problems, I wouldn’t need to learn and practice humility and patience. I would simply wait for instructions from the angel and then take credit for being a special child of God.

Most of us fail to realize that in order to really be humble, we must first suffer humiliations. And we must accept whatever humiliations that come our way with love and gratitude. While humility is the most important of all virtues, the virtue of patience has to be among the top five virtues. Why? Because it’s so difficult to put into practice.

Last week, I wrote about the three grades of patience, which are, to bear difficulties without interior complaint, to use hardships to make progress in virtue, and to desire the cross and afflictions out of love for God and accept them with spiritual joy. It would be impossible to put the three grades of patience into practice if we were to try to do it without God’s assistance.

January 13, 2018

The Difficulties That Arise After Years of Marriage

Last week, I wrote about a couple who was having financial problems because of the husband’s inability to work. Here’s what I wrote at the end of the article:
I’ve been a lawyer for more than 35 years. I’ve dealt with hundreds of couples who, after years of marriage, are facing an unexpected crisis. You would think that after being married for 20 or more years, married couples would be more patient and forgiving of each other than they were when they were newly married. But that’s usually not the case. The fact that they’ve spent years together seems to somehow inhibit their ability to practice real patience and forgiveness toward each other.

Instead of being patient and forgiving, they’re extremely frustrated and angry with each other. Why?

When couples get married, there’s always great hope for the future. With that hope comes the expectation that they will be able to work out all their problems. There is also an expectation that they will someday be able to overcome whatever bad habits or deficiencies they have.

Unfortunately, as each year passes, nothing really changes. Husbands and wives stop making the effort that is required to please each other. It’s almost as if they’ve been through too much together. They’re worn out and exhausted. They’ve run out of patience.

I’ve written before about a saying that is common in the business world: “Familiarity breeds contempt.” This saying stands for the proposition that the more familiar you are with a person, the more contemptible that person becomes.

Over time, as people in the business world become more familiar with each other, their defects and weaknesses become more evident. They are exposed to and become tired of each other’s excuses, bad habits, broken promises, lack of respect, mood swings, angry outbursts, and lack of appreciation. Before long, their patience wears thin, and the slightest infraction causes them to treat each other with contempt.

January 6, 2018

Something Married Couples Face After Years of Marriage

Last week, I had an appointment with a man — I’ll call him Jim — who hired me eight months ago to represent him on a personal injury case. As usual, Jim brought his wife with him to the appointment. I’ve met with Jim and his wife on four occasions over the past eight months. Jim was injured when a large truck disregarded a stop sign and collided with his vehicle in the middle of an intersection. Because of his injuries, Jim has not been able to return to work. He’s been without an income for eight months.

Jim and his wife are in their late 30s. He’s a skilled tradesman who has been a member of a trade union for more than 20 years. Jim has never had any problem finding work, primarily because he is willing to travel to other states to work, when necessary. Since the accident, Jim’s financial situation has become progressively worse. He has had to borrow money to support his wife and children, and he also recently cashed in part of his retirement, so he could keep up with his bills.

Prior to the accident, Jim’s wife did not work outside the home. A few months after the accident, she felt that she had no other choice but to get a job, so she applied for and secured a job at a local business.

Each of the times I’ve met with Jim, he’s been upbeat and happy. He’s an intelligent, good-natured person who likes to talk and tell stories. His wife has come to all his appointments and has always been courteous and friendly — until last week.

Last week, when I entered the conference room to meet with them, Jim was the same as he’s always been, but his wife was quiet and had an angry look on her face. Her demeanor indicated to me that she and Jim either argued on the way to my office, or she was fed up with his situation.

I talked to Jim about his condition and he indicated to me that he was still receiving physical therapy three times a week. He said that he probably wasn’t going to be able to return to work for at least another 10 to 12 months. He told me that before the accident, he worked at the same trade for 20 years.

December 30, 2017

What Did Mary Really Know?

Every year during the Christmas Season, there are articles published that are critical of the song, Mary Did You Know. As expected, in early December, Fr. Robert McTeigue, SJ, published an article with the title, “The Problem With ‘Mary Did You Know.’” In the article, Fr. McTeigue criticized the following lyrics: “Did you know that your Baby Boy has come to make you new? This Child that you delivered will soon deliver you.”

Fr. McTeigue’s complaint was that the lyrics imply that Mary was a sinner who needed to be delivered from her sins. This is contrary to Catholic doctrine which states that Mary was preserved free from all stain of original sin from the moment of her immaculate conception, which allowed her to be a pure vessel in which the Son of God could be conceived and born without ever having come into contact with sin.

Another article that was published before Christmas stated that the song implies that Mary was not fully aware that she was the mother of God. The article went on to say that anyone who is familiar with the Bible knows that Mary possessed knowledge that she was the Mother of God, not only because of the Angel Gabriel’s announcement (Luke 1:26-56), but also because of her “song of praise” — known as “The Magnificat” — which indicated that she was aware of her role in the salvation of mankind. Here are the first two sentences of the Magnificat:

My soul magnifies the Lord, and my spirit rejoices in God my Savior, for he has looked with favor on the lowliness of his handmaid. For behold, from henceforth all generations shall call me blessed; for he who is mighty, has done great things for me and holy is his name. (Luke 1:46-49)

Whenever I read anything about the life of Mary, I think about a book that I read in the early 1980s, while I was in law school. The title of the book was, The Life of The Blessed Virgin Mary. The content for the book was taken from the recorded visions of the well-known 19th-century Catholic mystic, Venerable Anne Catherine Emmerich (1774 – 1824).

January 20, 2018

Why Is It So Hard To Practice Patience?

It doesn’t happen very often, but every once in a while, I complain directly to God about something that’s bothering me. Last week, my frustration with an ongoing issue finally got to the point that one of my thoughts went up to God in the form of a question: Why can’t you just have an angel appear to me in a dream and tell me what to do? I’m tired of playing these cat and mouse games where I’m always struggling to try to figure out what I should do.

Of course, I immediately felt guilty about addressing God in this manner. Who did I think I was? A prophet? King Solomon? Saint Joseph?

But I get extremely frustrated at times, because while I want to do the right thing, I often feel as though I need specific direction from God. Although I’ve always been good at solving problems, I don’t like it when I have to wait on God to reveal pieces of the puzzle that are needed to solve the problem I’m struggling with.

I’m convinced that one of the primary reasons God operates this way is to teach me the virtues of humility and patience. If He sent an angel to tell me how to solve my problems, I wouldn’t need to learn and practice humility and patience. I would simply wait for instructions from the angel and then take credit for being a special child of God.

Most of us fail to realize that in order to really be humble, we must first suffer humiliations. And we must accept whatever humiliations that come our way with love and gratitude. While humility is the most important of all virtues, the virtue of patience has to be among the top five virtues. Why? Because it’s so difficult to put into practice.

Last week, I wrote about the three grades of patience, which are, to bear difficulties without interior complaint, to use hardships to make progress in virtue, and to desire the cross and afflictions out of love for God and accept them with spiritual joy. It would be impossible to put the three grades of patience into practice if we were to try to do it without God’s assistance.

January 13, 2018

The Difficulties That Arise After Years of Marriage

Last week, I wrote about a couple who was having financial problems because of the husband’s inability to work. Here’s what I wrote at the end of the article:
I’ve been a lawyer for more than 35 years. I’ve dealt with hundreds of couples who, after years of marriage, are facing an unexpected crisis. You would think that after being married for 20 or more years, married couples would be more patient and forgiving of each other than they were when they were newly married. But that’s usually not the case. The fact that they’ve spent years together seems to somehow inhibit their ability to practice real patience and forgiveness toward each other.

Instead of being patient and forgiving, they’re extremely frustrated and angry with each other. Why?

When couples get married, there’s always great hope for the future. With that hope comes the expectation that they will be able to work out all their problems. There is also an expectation that they will someday be able to overcome whatever bad habits or deficiencies they have.

Unfortunately, as each year passes, nothing really changes. Husbands and wives stop making the effort that is required to please each other. It’s almost as if they’ve been through too much together. They’re worn out and exhausted. They’ve run out of patience.

I’ve written before about a saying that is common in the business world: “Familiarity breeds contempt.” This saying stands for the proposition that the more familiar you are with a person, the more contemptible that person becomes.

Over time, as people in the business world become more familiar with each other, their defects and weaknesses become more evident. They are exposed to and become tired of each other’s excuses, bad habits, broken promises, lack of respect, mood swings, angry outbursts, and lack of appreciation. Before long, their patience wears thin, and the slightest infraction causes them to treat each other with contempt.

January 6, 2018

Something Married Couples Face After Years of Marriage

Last week, I had an appointment with a man — I’ll call him Jim — who hired me eight months ago to represent him on a personal injury case. As usual, Jim brought his wife with him to the appointment. I’ve met with Jim and his wife on four occasions over the past eight months. Jim was injured when a large truck disregarded a stop sign and collided with his vehicle in the middle of an intersection. Because of his injuries, Jim has not been able to return to work. He’s been without an income for eight months.

Jim and his wife are in their late 30s. He’s a skilled tradesman who has been a member of a trade union for more than 20 years. Jim has never had any problem finding work, primarily because he is willing to travel to other states to work, when necessary. Since the accident, Jim’s financial situation has become progressively worse. He has had to borrow money to support his wife and children, and he also recently cashed in part of his retirement, so he could keep up with his bills.

Prior to the accident, Jim’s wife did not work outside the home. A few months after the accident, she felt that she had no other choice but to get a job, so she applied for and secured a job at a local business.

Each of the times I’ve met with Jim, he’s been upbeat and happy. He’s an intelligent, good-natured person who likes to talk and tell stories. His wife has come to all his appointments and has always been courteous and friendly — until last week.

Last week, when I entered the conference room to meet with them, Jim was the same as he’s always been, but his wife was quiet and had an angry look on her face. Her demeanor indicated to me that she and Jim either argued on the way to my office, or she was fed up with his situation.

I talked to Jim about his condition and he indicated to me that he was still receiving physical therapy three times a week. He said that he probably wasn’t going to be able to return to work for at least another 10 to 12 months. He told me that before the accident, he worked at the same trade for 20 years.

December 9, 2017

Managing Your Anger

One of the ten principal virtues of the Blessed Virgin Mary was “continual mental prayer.” During her life, the Blessed Mother was constantly in tune with God’s will. Every morning she woke up thinking about God, she thought about Him continually throughout the day, and she went to bed thinking about Him. She was “the new Eve,” who possessed the same preternatural gifts that Adam and Eve possessed before they sinned.

As a reminder, in addition to an immortal soul, God gave our first parents, Adam and Eve, the preternatural gifts of integrity, bodily immortality, and infused knowledge. The definition of preternatural is “that which is beyond the natural but is not strictly supernatural.”

The preternatural gift of integrity (the absence of concupiscence) gave Adam and Eve the natural ability to control their desires and passions. Although they could be tempted from outside forces, they could not be tempted from within. The preternatural gift of bodily immortality meant that Adam and Eve possessed bodies that would never die. The preternatural gift of infused knowledge meant that they did not have to study, work, or sacrifice to obtain knowledge. They were created with some knowledge of God and complete knowledge of the secular world.

It was the first sin of Adam and Eve that destroyed the preternatural gifts of integrity, bodily immortality, and infused knowledge. From then on, every person who has come into existence has been conceived without the preternatural gifts, except for the Blessed Virgin Mary. Because of the direct intervention of the Holy Spirit, the Mother of God was conceived in her mother’s womb without sin; therefore, from the moment of conception, she possessed the preternatural gifts of integrity, bodily immortality, and infused knowledge.

September 23, 2017

A Modern-Day Booby Trap

In the home that I grew up in, we were limited in the amount of time we could watch TV. My mom hated seeing her children sitting on the couch watching TV. It was common for her to come into the family room unannounced, walk over to the TV, and shut it off. This frequently happened while we were in the middle of a show. After turning off the TV, Mom would order us to go outside and play.

It was a well-known fact in the family neighborhood where I grew up that if we sat down to watch a TV show at my parents’ house, there was a good chance that we wouldn’t be able to finish the show. So instead of watching TV at home, we went to one of our cousin’s homes to watch our favorite TV shows. One of those homes was where my cousin Mark Miller lived.

Mark’s mom, Marlene Miller, was one of my dad’s younger sisters. She wasn’t as bad as my mom, but she was close. She ordinarily allowed us to watch one show, then she would kick us out of her house. She had her own name for the TV — the “boob tube.” I can hear her voice right now in my mind, “Turn off that boob tube and go outside and play!” If we didn’t do what she told us to do, she did the same thing my mom did — walked into the living room, turned off the TV, and ordered us to go outside.

At that time, we all knew what it meant to be a “boob.” If someone called you a boob, it meant that you were a stupid idiot. My aunt’s name for the TV implied that if we watched too much TV, we would turn into stupid idiots.

I was a year older than my cousin Mark. Unlike me, he loved to read. He was smart, strategic, and a model student who consistently got good grades at Saint Mark’s, the grade school that we both attended.

His parents always bought him and his younger brother Marty the latest toys and gadgets. Mark loved electronic devices. When he was 10 years old, he won a contest and was awarded a small reel-to-reel tape recorder. We spent hours experimenting with that tape recorder. He was a master at figuring out how to use and repair electronic devices.

September 16, 2017

Railroaded into Saying a Simple Prayer

Last week, I ran into an old client at the Peoria County Courthouse. For the purpose of this article, I’m going to call him Noah. I represented Noah more than 20 years ago for some serious alcohol-related traffic ticket violations. During the last case that I assisted him with, I told him that it was obvious to everyone who knew him that he had a problem with alcohol. He became angry with me and refused to admit that he had an alcohol problem. After that, he continued to get into trouble with the law, but stopped coming to me for assistance.

Noah was in his 20s when he first came to me for legal assistance. He had graduated from a Catholic grade school and high school. Shortly after graduating from high school, he moved in with his Catholic girlfriend. They lived together for several years. She broke up with him after she finally came to the conclusion that he was never going to make a commitment to her.

I hadn’t seen Noah since the day I told him that he needed to get help for his alcohol problem. But then, within a period of six months, I saw him on three different occasions — two times at the courthouse and one time at a wedding that I attended.

When I saw Noah last week, I realized that I was running into him for a reason. I had originally planned on going to the courthouse the day before to file some documents, but I got tied up and ended up going the next day. That’s when I saw Noah.

When he saw me walk into the office where court documents are filed, Noah came over to me and asked if he could talk to me for a few minutes. I said yes and met with him in the hallway after I was done filing my documents. He looked ragged and worn out, and he appeared to be much older than his age.

Noah began the conversation by describing a criminal case that was pending against him. While proclaiming his innocence, he told me that he was being railroaded. After I listened for a while, I interrupted him and asked, “Is your mom still living?” He was taken aback by my question, but answered that she had died when he was in high school.

September 9, 2017

A Special Saying With A Unique Promise

Last week, I wrote about the sayings that were popular while I was growing up. Each saying had its own unique meaning and most people knew exactly what the saying meant. Here are a few of the old sayings that I didn’t mention last week:

  • • The early bird gets the worm – When you achieve success by preparing well and showing up early.
  • • You can’t judge a book by its cover – A reminder that you shouldn’t judge someone or something only by their outward appearance.
  • • When the rubber meets the road – When you’re getting serious or when you’re putting something to the test.
  • • A shot in the dark – Attempting something that has a minimal chance for success.

Last week, I ended my article by asking why most people from my generation (or older) recognize the sayings that I outlined, while millennials — those people who were born between 1980 and 1996 — don’t recognize them and don’t know what they mean. Why didn’t they learn these sayings while they were growing up? The answer has to do with their smartphones.

A few years ago, a report was released that disclosed that the typical smartphone user checks his or her phone 150 times a day. The report also stated that the first thing most smartphone users do immediately upon waking up is check their smartphones.

It’s as though millennials have an umbilical cord that connects their brains to their smartphones. Their lives are so dependent on their phones that they have withdrawal symptoms if they are away from their phones for more than 30 minutes.

What did people do before they had smartphones? How did they spend their time when they weren’t hooked up to a device that they felt compelled to check 150 times a day? I know the answer to those questions because I grew up during the 1960s and 1970s, before any such devices existed.

When I was growing up, we spent a good part of our time with our brothers, sisters, cousins, and friends. We visited with each other, played board games, rode bikes, played baseball and basketball, climbed trees, went swimming, shot guns, built things, played yard games, went to the movie theater, and helped each other with household chores and projects.

Because we spent time together in each other’s homes, there was a lot of interaction that took place between us and the parents of our relatives and friends. Those parents treated us like we were their own, which meant that they felt as though they could correct us and tell us what we should be doing. Because of the way they treated us, we frequently heard the same sayings and expressions from them that we heard from our own parents.

September 2, 2017

My Millennial College-Graduate Daughter

My daughter Teresa (21) graduated from college in May of this year. Prior to her graduation, she sent out resumes and lined up several interviews. As the interviews progressed, a handful of companies became interested in her, which created a dilemma: What if she had a certain company in mind that she really wanted to work for and another company made an offer? Should she delay accepting the offer while she waited to see if the company she wanted to work for would make an offer?

When Teresa explained her dilemma to me, I asked her if she ever heard the saying, “A bird in the hand is worth two in the bush”? With a confused look on her face, she replied, “What did you say?” I repeated my question, “Have you ever heard the saying, a bird in the hand is worth two in the bush?” She looked at me as if I was from Mars, speaking an alien language to her.

After a short discussion, I discovered that she had never heard the saying and had no idea what it meant. I explained to her that the saying means that it’s better to hold on to an outcome that you have already obtained, then to give up the outcome for one or more other outcomes that may or may not occur in the future.

She still didn’t understand what I was talking about, so I told her to follow me. I walked through the house and into the kitchen where Georgette and two of my other daughters — Mary (25) and Christine (23) — were visiting. I asked Mary and Christine if they had ever heard the saying, and they gave me the same look that Teresa had given me. Georgette immediately recognized the saying and knew its meaning, but Mary and Christine didn’t know what I was talking about.

Over the next few weeks, every time Teresa and I discussed how her interviews were going, I told her that if she received a reasonable offer from a good company, she needed to treat the offer as though it was a bird in the hand and accept it, rather than wait around for another offer from a company that she preferred to work for.

August 26, 2017

Excuses, Deadlines, and Commitments

Earlier this year, I hired a man who is an expert at optimizing websites for local Google search results. I agreed to pay him $900 per month to optimize my website at PeoriaInjuryLawCenter.com. For the purpose of this article, I’m going to call him “Jim.”

Everything went well during the first few months of working with Jim, but then his performance started slipping. At one point, he failed to get an important project done because the person he assigned it to was sick and “had other things come up” that prevented her from working on the project. He emailed me and explained the reasons that the work didn’t get done.

I responded to his email by stating that his “reasons” were nothing more than excuses and that he should have done the work himself or assigned it to someone else. He was highly offended by my email and found it hard to believe that I would question his integrity and accuse him of making excuses. Despite his irritation with me, he redeemed himself by quickly completing the project.

Last month, I had a conference call with Jim and we decided that he would create several new pages for my website that would highlight certain types of cases that I handle. At the beginning of this month, I asked him to provide me with a timeline for getting the pages completed. He responded by telling me that he thought he could get the pages done within two weeks, but he wasn’t sure because he had to be in the right frame of mind to write the pages.

I waited two and a half weeks and then I emailed him and asked if he was going to be able to get the pages completed by the end of the month. Several emails were then exchanged between us in which he refused to commit to a date that he would have the pages completed. Here are the final emails that were exchanged between us:

Contact