Customer Service

August 9, 2014

A Final Response

Criticism - AvoidThis is my fifth and final response to an email that I received from Tony, who questioned an article I had written about Amazon.com and its founder, Jeff Bezos.  Tony provided the following reasons why I (and other Catholics) should refuse to buy products from Amazon:

July 26, 2014

Aggressive Behavior, Anger, and Trust

AngerOne evening during the summer of 2005, I called one of my clients and asked him if he would come over to my house to fix a problem with my plumbing.  His name was Jim, and at that time he was in his mid-50s.  We had done business with each other since the early 1990s.  I was originally introduced to Jim by another client who owned several rental properties and had hired Jim to work on his properties.

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