How to Deal With a Difficult Client

I fired another client last week. The reason I used the word “another” is because I’ve fired more clients this year than I fired in the previous three years. At my age (62), I no longer have the patience to put up with the whining and abuse that I receive from some of my clients. I can put up with a lot, but there’s a point when a switch in my head goes off and my attitude toward a client shifts to such an extent that I put an end to our relationship.