Earlier this month, I walked into my office and picked up a five-page document that had been placed in my inbox by one of my employees. The pages were stapled together and the first thing I noticed was that only one end of the staple had gone through the stack of papers, while the other end was crushed and clumped together on top of the first page. This was the third time in two weeks that I was given a document that had a staple that was crushed on one end.